Hello Ernst,mydrian schrieb:
We are looking into this situation because we want to make sure that you, along with the thousands of other First Strike users, enjoy using First Strike rounds. We don’t want any batch of FS rounds that don’t meet our strict tolerances to make it out, but we are human and can make mistakes.
I think it would be a start to reach out to the retailer you purchased them from, and show them the lot number of the FS rounds you are having such a hard time with. That way if they have more of the same lot, they can quarantine them. We will then work with that retailer to see if the problem can be replicated.
Thank you for your kind words of encouragement and for the chance to look into this situation more.
Mark A. Ayers / Sales